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What about late cancellations?

Current regulations do not allow us to replace cancelled passengers with new passengers. Trek permits are non-refundable and non-transferable.

If I give you my deposit now, do you buy my permit immediately?

Not necessarily immediately, but we customarily purchase the permits within a few days of receiving your deposit.

Can I enter Machu Picchu ruins at night on my trek permit?

No. Night-time entry to the Machu Picchu ruins is currently prohibited by the INC.

If I change trek dates can I transfer my permit?

Both your trail permit and your trek deposit are non-refundable and non-transferable. To join a new trek date, we have to start the permit process all over again.

Can I make a reservation for the Inca Trail without a Passport Number?

No. We can only accept reservation with a passport-number. When you’re applying for a new passport, at the moment of making a reservation for the Inca Trail, you can send us your old passport-number and take this passport with you to Peru. If you’re old passport is not returned to you or you forget to bring your old passport with you on the trek you will not be allowed to start the Inca Trail and you will not be entitled to a refund. A photocopy of your old passport is NOT permissible; you have to bring your original old passport.