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TERMS AND CONDITIONS OF SERVICE

Dear Tourist.

Thank you for choosing us. Please read the following very carefully:

The system of services and products may sometimes be different from those in your own country.
We strongly suggest you read the following very carefully:

About the costs: Our costs are expressed in American dollars and you have voluntarily accepted and agreed the price to pay before making the reservation. Avoiding any setbacks for later claims.

TRAVEL IN PERU: Ukukus Travel operates in regions of standard accommodation, where transportation and services might NOT be what you normally expect.

Although we take great care and diligence in providing our tourists with the best service, traveling to Peru requires flexibility, patience, a mind open to our culture, a good attitude and comprehension towards the changes that might be made without prior notice due to circumstances beyond our control (Force Majeure – see below). When booking any of the trips offered, you must agree tothe changes Ukukus Travel may make without being liable for the following circumstances:

FORCE MAJEURE: This is any event that for Ukukus Travel is inevitable despite having made use of all the ways possible to resolve it. This includes events such as wars or war threats, revolts, diseases, natural disasters, adverse weather conditions, fires or similar events that are out of our control.

In this case Ukukus Travel will not be liable for such events and reserves the right to modify, postpone or even cancel the tourist's travel (this being the last option of course).

In case of strikes, protests, stoppage, etc, we may have to advance our departure one day or complete the journey in less days, modifying the itinerary (normally of 3 days). You accept and agree, at no extra cost and/or disbursement on our part.

Note: In the case of the classic Inca Trail, once booked it may not be changed in any way since it is controlled by the INC (Peruvian Government Institution) that does not allow any modifications after it has been booked.

TRAVEL INSURANCE: Before starting your trip we strongly recommend you to purchase travel insurance covering accidents, medical expenses and emergency repatriation, including aerial rescue or aerial ambulance.

We also recommend it covers cancellations and lost baggage. Please send us a scanned copy of your insurance policy to our email or give a copy to a trusted family member or friend.

RISKS: On booking any of our adventure tours (Inca Trail, Salcantay, Jungle tours Choquekirao, Inca jungle, Lares, etc) you acknowledge the risks this involves for which you fully assume these risks on doing these trips. Ukukus Travel does not accept any liability regarding events that may occur during the journey due to tourist negligence or events escaping our control.

RESPONSIBILITY: Ukukus Travel declares it assumes no liability or obligation for accidents, damages, diseases, death, delays, injuries to other persons or property. Neither does it assume responsibility for causes of force majeure, strikes, weather conditions, earthquakes, political situations, etc, that may determine cancellations, changes, delays, etc. Any expenses produced by these situations must be payed by the customer. Similarly, the company is not liable for lost baggage, thefts or damages, considering that these belongings go in a place known and accepted by the customers and under their own responsibility.

Ukukus Travel reserves the right to cancel or modify the itinerary schedule when considering it is for the best development of services. The passengers are responsible for having the appropriate documentation, passports, visas, TRAVEL INSURANCE, vaccines, vouchers, etc. Ukukus Travel is not liable for any delays or expenses due to inappropriate documentation or lack of travel documents.

About Risks and Responsibility: We need you to sign and leave your digital fingerprint on our risk and liability sheet, either at our offices or meeting place, before the start of any of our tours and you hereby accept and agree to this.

When sending your personal data for the reservation, your passport or ID card number must be valid. Please take into account that the Inca Trail authorities are very strict on verifying passports numbers at the 82 Km entrance control to the Inca Trail).

The ISIC card (if applicable) must also be valid and must be presented on entering the Inca trail along with the document with which the reservation was made (original documents).

MAKING A RESERVATION (DEPOSIT):

To confirm your reservation you are required to pay pre-payment of the total tour cost, the remainder will be payed once you are in Cuzco.

To qualify for the student discount, you must send us a valid ISIC; it is important that you send us a scanned copy at the time of making the reservation.

Shipping costs must be covered by the customer and are not included in our tour costs.

One or two nights before your trip, there will be a preliminary briefing at our offices or your hotel at approximately 6 or 7 pm (the exact time will be confirmed).

Payment of final balance: We require you to complete the remaining payment in our offices or at your hotel when we meet, which is to be made before you start your tour and in cash (in American dollars or national currency). We reserve the RIGHT to cancel your travel if you do not effect payment within the established term.

Return to Cuzco: The return ticket offered is by train from Aguas Calientes to Ollantaytambo in BACKPACKER class with bus transfer from Ollantaytambo to Cuzco.

Returning on 5th day: If you want to stay at Aguas calientes an extra night we offer the option of purchasing your train ticket for the 5th day but the costs involved in the stay are at the customer's expense (new entrance ticket to Machu Picchu, buses up and down, bus from Ollantaytambo to Cuzco, meals, accommodation, etc.).

Train Tickets: Since Perurail Company disposes and manages the train schedules we are subject to such modality. Perurail will issue the return tickets for us in the following (approximate) schedules:

18:45PM

21:30 PM

We have no control on the schedules for which you accept and agree to the schedule of the return ticket issued.

Should you want to change the schedule of the train ticket and if there is a chance to do so either in the same train class or in another category, the customer agrees to assume all the extra charges involved.

CANCELLATIONS:

(1) Deposits sent for reservations are NON-refundable and non-assignable.

(2) Ukukus Travel must be notified of any changes or cancellations in your travel as soon as possible and you must confirm these by sending notification via e-mail.
(3) Once the FINAL balance has been paid, payment will NOT be returned for cancellations; however, we may be able to give you some tickets (entrance right to Machu Picchu, 1 train ticket, 1 bus ticket). In case you have paid only a pre-payment, unfortunately no refund will be made.
(4) A letter of claim for your insurance company may also be provided prior request to us.

VERY IMPORTANT: We strongly suggest that you stay at high altitude (above 3000 meters, in Cuzco or another high-altitude city), during 3 or 4 days (minimum) before starting your journey. This has the purpose of reducing the possibility of altitude sickness. You can also help your body acclimatize by drinking lots of fluids, adding a little sugar to your drinks, eating foods rich in carbohydrates, avoiding cigarettes and alcohol and drinking coca (ancient traditional leaf) tea.

Diamox may also be useful, please ask your doctor for a prescription.

On confirming your reservation you have expressed you fully agree to our terms and conditions.

Note: The terms and conditions are subject to changes without previous notice.

Thanks again for preferring us and have a wonderful trip!

VERY IMPORTANT (2): We recommend you arrive in Cusco 48 hours or more before trek departure as we may need to leave earlier than scheduled in case of strikes or other events out of our control (see Force Majeure above).

MACHUPICCHU TICKETS

THIS SECTION IS DEDICATED SPECIFYCLY TO SALE MACHUPICCU TICKET + ITS MOUNTAIN CLIMBING OPTIONS

INTRODUCTION:

Welcome to MACHUPICCHU TICKETS By Ukukus Travel E.I.R.Ltda

This website allows you to purchase Machupicchu tickerts, quickly and secure , your entrance tickets to Machu Picchu. The access to the Citadel is open to everybody, all year round, but now it is limited to 2500 people per day for Machu Picchu and to 400 people per day, in two groups, for Wayna Picchu.

We are a reliable travel company with a fast and secure system to purchase your entrance tickets by our web site.

Before you actually discover this fabulous citadel, we invite you to join us on a virtual tour within the Peruvian Andes and to find out why Machu Picchu is considered one of the 7 most beautiful sites of the World. Now, take a breath, imagine and dream, you are almost in Machu Picchu... Welcome!

WHO IS ABLE TO DO IT? (Link)

Can everyone go to Machu Picchu?

Yes, there isn't a minimum age or any other restriction to visit the Citadel. In fact, even children can visit Machu Picchu because it is not very hard or risky. The visit takes in general 3 hours and it is done following a marked fixed path but, besides some places where the access is forbidden, the visitor can walk around and visit almost the entire Citadel.

At the end of the visit, some people would like to visit the mountain nearby which dominates the Citadel, called Wayna Picchu. We think it is a must and the ascension is worth it. The visit of Machu Picchu allows you to walk around the streets, see the sites, the houses, the monuments, just from right there. The visit of Wayna Picchu allows you to have a great overview of the whole Citadel and the view is really awesome.

Regarding the access, there is no difficulty at all: there is no escalade, no dangerous places or difficult passages. In fact, people with mobility issues can perfectly do the visit.

To sum up, this visit is open to everybody, it takes half a day and can be done with or without visiting Wayna Picchu.
MACHUPICCHU ENTRANCE FEE FAQs ( link)

Who manages the visit, the entrance, the tickets?

The Citadel of Machu Picchu is a national and international classified and protected site; therefore, it depends on Peruvian Government and particularly on the Ministry of Culture Cusco. They establish access conditions, regulations, entrance fees. Every agency, ours included, must go see there and immediately pay the full amount to purchase entrance tickets.

Are there limitations for the access to Machu Picchu or Wayna Picchu?

During many years, there were no access limitations to entry the Citadel of Machu Picchu. Since July 15, 2011, and without previous notice, the Peruvian Government has taken 3 measures: the first has been to limit the access to Machu Picchu to 2500 people per day. That is why an availability system has been implemented. It is possible to purchase an entrance ticket only if there are available spaces. Except under special circumstances, once the 2500 spaces have been sold, it is no longer possible to have one. The second measure has been to limit the access to Wayna Picchu to 400 people per day and to set a price to the entrance. The access has been divided in 2 groups: 200 people to enter Wayna Picchu from 7:00 to 8:00 and 200 people to enter between 10:00 and 11:00. The entrance ticket to Wayna Picchu must be purchased when purchasing the ticket to Machu Picchu and you must also choose the group while purchasing (7:00-8:00 or 10:00-11:00). After the purchase is made, it is no longer possible to make any changes: add or eliminate the entrance to Wayna Picchu or change the group. The third measure has been to eliminate the sale of entrance tickets on site. For all these reasons, it is no longer possible to purchase your entrance ticket at the last minute (on site or through this website).

What is the best period to do the visit?

Peru is a big country with many different weathers. That is why it would be difficult to set a fine period to visit several places. However, we consider that the best season is from June to September. For the Machu Picchu tour, the warmer season is from November to March but it is also the rain season. We think that it is nicer to have a sunny but cool day than having a hot but rainy day. So, we preferably recommend doing it between May and October. Notice that Machu Picchu is open every day all year round (7/7, holidays included). We suggest you to see the weather page for more details.

What to do with my luggage during the visit?

At the entrance of the Citadel you will find lockers where you can leave your belongings to have a pleasant visit of the site. This service has a cost.

Do you practice an ethical commerce?

The purpose of ethical commerce is, let's remember, that a commercial activity should respect social conditions (rights, guarantees for employees, decent salaries, etc) and environmental conditions (respect and protection of the environment, of sites, of fauna and flora). Since this is a very important goal, we are proud to claim that we respect all our employees and their work conditions.

RECOMMENDATIONS ( LINK)

Generalities

  • Use sneekers or walking shoes.
  • Health
  • The main problem you might encounter in Cusco is because of the altitude. However, in Machu Picchu you will be at a lower altitude. In general, we recommend:
  • To drink coca- leave infusions (mate de coca) upon arriving in Cusco. Every public place and hotel have some and even some hotels give it to customers for free.
  • To drink a lot of water during the excursion.
  • Tap water in most of Peru is potable, but the chemical and bacteriological content varies from place to place. However, to avoid problems, we recommend you to always drink bottled water.
  • If you smoke, try to slow down a little bit.
  • If you feel sick, tell your guide immediately. He is well trained and will be able to help you or to take the necessary measures.

What to bring

  • Camera.
  • Boots, tennis shoes or walking shoes with no heels.
  • A hat or cap.
  • Rain wear for the rainy season.
  • Insect repellent.
  • Sun screen Lotion.
  • Sun glasses.
  • A sweaters or a jacket.
  • A Swimsuit for the hot springs in Aguas Calientes.
  • Some local currency for tips.

REGULATIONS (LINK)

"PART OF THE CURRENT REGULATION FOR THE VISIT OF MACHUPICHU AND THE OPTIONAL SITES"

Note: Adapted from the original regulations available in Spanish on the Website of the Ministry of Culture Cusco http://www.drc-cusco.gob.pe/

Regulations

The Historical Sanctuary of Machu Picchu, recognized by UNESCO as a Cultural and Natural World Heritage, is a protected site. Since July 15, 2011, the entrance to the Inca citadel and to the optional sites is limited and certain rules apply:

Machu Picchu

  • The access is limited to 2500 people per day, all year around.
  • The entrance is allowed from 6 am to 4 pm.
  • The visit is authorized until 5:30 pm.

Wayna Picchu

  • The access is limited to 400 people per day, all year aroung, in two schedules:
  • 200 people for Group 1 from 7 am to 8 am.
  • 200 people for Group 2 from 10 am to 11 am.

Machu Picchu Mountain

  • The access is limited to 400 people per day, all year around.
  • The entrance is allowed from 7 am.
  • The permanence in the mountain is authorized until 11 am.

Museum

  • The access is limited to 2500 people per day, all year around.
  • The entrance is allowed from 6 am.
  • The permanence in the museum is authorized until 5:30 pm.

For all the sites

  • No entrance tickets can be purchased directly on site.
  • Beverages are authorized only in bottles.
  • It is forbidden to eat on site.
  • Walking sticks are allowed only for the elderly and handicapped persons.
  • The only authorized bags are backpacks or small bags.
  • It is forbidden to climb Inca walls.
  • It is forbidden to make wood fires.
  • It is forbidden to throw garbage.
  • Toilets are located outside the sanctuary.
  • Flora and fauna shall be protected.
  • It is forbidden to make disturbing noises (whistles, shouting).
  • The visit is made only by indicated paths.
  • It is forbidden to writer and/or draw on walls and floors.

Types of tickets

The entrance ticket is for the visit of Machu Picchu only. This ticket could include other sites, such as: Wayna Picchu, Machu Picchu Mountain or the Museum. When purchasing your ticket, you must indicate if you want the entrance to Machu Picchu only or with the other sites.

A tickets is valid for the whole day. For example, if you chose to purchase a ticket to Machu Picchu and Wayna Picchu, you will visit both sites the same day in any order, but depending opening hours.

Space limitations

Since July 2011, access to the different sites is limited in spaces and in visiting hours. You must chose the site or sites you want to visit before purchasing your entrance ticket. The ticket is valid for the whole day. For example, if you want to visit Machu Picchu on day 1 and Wayna Picchu on day 2, you must purchase 1 entrance ticket for Machu Picchu for day 1 and 1 entrance ticket for Machu Picchu + Wayna Picchu for day 2.

machupicchu-tickets01

Machu Picchu  Machu Picchu only  2500 spaces /per day 
Wayna Picchu Group 1 Machu Picchu Wayna Picchu entrance from 7am to 8am 200 spaces / day
Wayna Picchu Group 2 Machu Picchu Wayna Picchu entrance from 10am to 11am 200 spaces / jour
Machu Mountain Machu Picchu Machu Mountain entrance from 7am to 11 am 400 spaces / jour
Museum Machu Picchu + Museum 2500 spaces / jour

 

HOW TO PURCHASE

You want to visit Machu Picchu but you only want the entrance tickets, congratulations! This page shows you the process.

  1. You choose the date, the sites you want and the number of entrance tickets per person
  2. Through our forms, you set a final date for your visit and the number of entrance tickets (1 ticket is valid for 1 day). This information is mandatory for us to purchase your tickets.
  3. You provide information about the visitors and pay the indicated amount
  4. To reserve, we need to provide certain information about each visitor (full name, nationality and passport number).
  5. Information is validated and the payment is accepted
  6. Since the payment is accepted immediately, we can purchase your entrance tickets.

PRINTING YOUR TICKET:

Once immediately we do everything official after the requested- commissionable amount you have sent us/Once requirements are received we will proceed to make the reservations and payment and will send you the tickets attached along with the booking code so you can print your tickets from themachupicchu.gob.pe Government website in the CHECKING section.

**f you don't want to do these last printing process, we'll be happy also to send you your printed ticket to your personal e-mail or just simply give you the ticket at our Hostel reception or Ukukus Travel Office once you are in Cusco yourself"

"Get your entrance tickets to Machu Picchu in less than 24 hrs, maximum 48 hrs"

PRICES ( LINK)

*Our website offers the purchase of entrance tickets to Machu Picchu and the optional sites, without any additional service. After making the payment, your tickets are available on electronic version (e-tickets), so you can print them through our website and present them to enter Machu Picchu. No other service is included, such as the delivery or shipping.

WARNING: The Peruvian Government can sale directly to the travelers the entrance tickets to Machu Picchu and to the optional sites. Through this site, we give the possibility to purchase your tickets reliable, easily, securely. This added-value service and our Agency margin have a cost. For these reasons, if you chose to purchase your tickets through our website, you understand and accept this additional cost.

**Just after a while getting by the government web site is quite difficult to get the tickets due to they detect fraudulent credit card transactions to get the fees and since that time to now they still accept on line booking just from time to time with a really difficult process, steps, etc. That's why we give this option by our site to do everything easier and reliable**

These 2 costs are designed here as Official price and Price on this site.

Description

The entrance ticket to Machu Picchu is nominative (by the name and passport number), for a specific date (any day of the year) and valid for 1 entire day. This ticket can be used as many times as you want, within the same day. Since July 15th, 2011 and by ministerial decision, the entrance and the visit of the optional sites (Wayna Picchu, Machu Picchu Mountain and Museum) has a cost. This entrance cannot be sold separately and you must decide when you purchase online if you want to visit only Machu Picchu or Machu Picchu and one of the optional sites.

Price of Entrance tickets

Prices for tourists
Type of entrance Official price Price on this site
In soles

In US$
(at current exchange rate)

Machu Picchu only 128 soles US$ 45.94 US$ 58
Machu Picchu + Wayna Picchu 152 soles US$ 54.56 US$ 68.50
Machu Picchu + Machu Picchu Mountain 142 soles US$ 50.97 US$ 64.90
Machu Picchu + Museum 150 soles US$ 53.84 US$ 66

 

Prices for Peruvians, residents and members of the Andean Community
Type of entrance Official price Price on this site
In soles

In US$
(at current exchange rate)

Machu Picchu only 65 soles US$ 23.33 US$ 37
Machu Picchu + Wayna Picchu 91 soles US$ 32.66 US$ 47.50
Machu Picchu + Machu Picchu Mountain 81 soles US$ 29.07 US$ 43
Machu Picchu + Museum 87 soles US$ 31.23 US$ 46

 

**Prices for Peruvians apply for people with Peruvian nationality, with DNI, with residency in Peru or abroad. Prices for residents apply for foreigners with permanent residency in Peru and with their CE. People from the Andean Community are people with Bolivian, Colombian or Ecuadorian nationality**
Purchase

Details

  • Prices are per person and per entrance ticket.
  • Prices are indicated in American dollars.
  • The Official price is the price as it is sold by Peruvian Authorities (General Direction of Culture) to private persons and to Agencies.
  • The fees correspond to 19% Peruvian tax, payment fees, working fees of our Agency and added-value services.
  • The Price on this site is the published price, all taxes included and credit card payment fees included.
  • No changes (addition or cancellation of the option) are possible after the purchase has been made.
  • Children under 8 years old, accompanied by an adult, don't pay the entrance.

Included in the ticket

  • Entrance ticket to Machu Picchu, valid for 1 person and for 1 day.
  • If purchased, entrance ticket to the optional sites (Wayna Picchu, Machu Picchu Mountain or Museum), valid for 1 person and for 1 day.
  • Credit card payment fees.
  • All applicable taxes.

Not included in the ticket

  • Delivery or shipping of the ticket.
  • Accommodation.
  • Any kind of transportation.
  • Transfers.
  • Guide or assistance for the visit of Machu Picchu or the optional sites.
  • Meals or drinks.
  • Personal expenses and tips.
  • Personal phone calls.
  • Cancellation insurance and travel insurance.
  • In general, anything that is not listed in the inclusions.

PURCHASE THE TICKET NOW

Purchase process

In order to purchase entrance tickets, you will need to enter several information, in 4 steps. Take your time to enter all the information and don't hesitate to go back (selecting the corresponding tab) to verify and/or modify the information already entered.

Requiered Information

In a 4-step process, we will ask for several information in each tab. This information is mandatory to make the purchase.

  • Quantity - The number of persons.
  • Visitors - For each visitor, you will need to supply the name, age, nationality and document number.
  • Tickets - For each visitor, you will indicate the type of entrance ticket and the date of the visit.
  • Payment – Requested amount above to get the ticket to Machupicchu, etc

**MODELO NORMAL DE RESERVA DE LA AGENCIA CON ALTERNATIVAS DE MACHU SOLO, MACHU + WAYNA, ETC,ETC**

PURCHASE TERMS

The present conditions of purchase apply to the services proposed on this Site. Our Agency as well as the visitor commits to respect them if he/she chooses our services. It is entirely up to the visitor to read, understand and accept these conditions and every on-line purchase implies the acceptance of the present conditions. Our Agency shall not be considered responsible if the visitor ignores or misinterpret our conditions. These conditions may vary without prior notice.

Prices

All prices are indicated in US Dollars and they are subject to change without notice. They can also be indicated in other currencies for information only. In this case, the amount indicated is only an estimation based on an average and rounded up exchange rate. The only valid prices are those indicated in US Dollars through the whole Site.

After payment, prices are not subject to any change, even if exchange rates or prices change between the date of purchase and the date of the visit on the e-ticket.

Changes after purchasing

When purchasing entrance tickets, the visitor gives several information such as the date of the visit, his name, etc. After the payment of the on-line purchase, no information can be changed, without any exception.

Required documents

For every purchase, the Peruvian Government requires that every visitor communicates his/her full name and passport number or a National Identity Document (one or the other called below document) for Peruvians or for people from countries on the border areas which have an agreement with Peru (DNI). No other document is accepted because it would be rejected by the authorities. The same document is required at the entrance of Machu Picchu to avoid identity theft. The visitor is committed to bring his/her document the day of the visit and to make sure it matches the one used during the purchase. In order to avoid any problem, we ask visitors to make a copy of the document used to reserve and to keep it until the day of the visit.

These measures are taken by the Peruvian Government and in case of infringement of points indicated above and/or if he/she is denied the access to Machu Picchu or to the optional sites, the visitor cannot pretend to get any refund.

  • If during the purchase the visitor gives us an incorrect or incomplete document number, the ticket will be unusable and if the visitor wants an entrance he must cancel his ticket without any possibility of a refund and purchase another one depending on the availability at that time.
  • The same conditions apply if the document is renewed between the day of the purchase and the day of the visit or in case the document is lost or stolen.
  • If the visitor had a special rate for people with Peruvian nationality or legal residents in Peru or people from the CAN, he/she must show the original corresponding document to the Peruvian Authorities at the entrance of Machu Picchu: the Documento Nacional de Identidad (DNI) for Peruvians or the Carné de Extranjería (CE) for residents in Peru and the passport or DNI for people from the CAN. Otherwise, the visitor would have to arrange this problem on his own. From our experience, in general the access is simply denied for attempt of fraud.

Cancellations and Refunds

  • It is not possible to have a refund, even partial, for one or several entrance tickets to Machu Picchu and/or to the optional sites, for any reason whatsoever, such as: following a cancellation request, in case of no-show of the visitor(s), in case of cancellation during the trip, etc.
  • In case of purchase of tickets from the client and impossibility for our Agency to buy them for any reason, a full refund of the total amount paid will be made, without any fee.
  • Exceptionally, the access to archaeological sites might be interrupted or closed in the last minute due to natural causes (bad weather, landslides or other) or to human causes (strikes or other) beyond our control. In that case, no refund will be made.

Unavailability after purchasing

Since July 15, 2011, the Peruvian Government has limited the access to Machu Picchu and to the optional sites (Wayna Picchu, Machu Picchu Mountain and Museum). In consequence, the purchase of tickets is made depending on available spaces at the moment of purchasing them at the Ministry of Culture Cusco. After the visitor purchases and pays the corresponding amount, our Agency will make as soon as possible the real purchase at the Ministry of Culture Cusco. If for any reason due to our staff or to a third party the real reservation cannot be made on time and there are no more available spaces, we will send immediately an email to the visitor proposing:

  • to choose another date depending on availability at that time. This change of date is charge free, even if the price of the new date had changed.
  • to get a refund. In this case, our Agency will proceed to a full refund, with no additional fees.

Characteristics of the tickets

Entrance tickets purchased through this Site are e-tickets or electronic virtual tickets and they are only valid to enter Machu Picchu only or with the selected optional sites.

The visitor will be able to print his/her e-tickets directly through our Site as soon as they are available. We cannot guarantee any deadline because the final purchase of your tickets depend on several parameters: holidays, opening hours, availability, etc. That is why the period could vary from 24 to 48 hours or more, depending of the priority.

Since they are e-Tickets are in a digital format, you must print them. The e-Tickets will not be delivered or shipped under any circumstances. Our agency will not be held responsible for the quality of the printing of the e-tickets (bad quality of the paper or ink, unreadable document, etc.). The visitor must print the e-tickets in a good quality and must keep them in good condition until they are used.

Complaints

If the customer considers necessary to make a complaint about our services once they are finished, he/she will be able to do so during a 90-day period beginning the day of the end of our services. Only our agency will be able to accept the legitimacy of the complaint and possibly find a solution directly with the client. After this 90-day period, no complaints of any nature will be accepted.

Prices stated on this Site have an extra cost in comparison to the same ticket sold directly by the Peruvian Government and it is clearly published. As an Agency and because public prices are commissionable, our prices have an extra charge which includes all taxes, payment fees, our working fees, our margin as merchants, etc. It is up to the client to decide whether to purchase or not the tickets through our Site at the indicated price.

Responsibilities

For the purchase of entrance tickets to Machu Picchu only or with the optional sites, we act on behalf of and with the authorization of our clients. We can thus not assume any responsibility in case of accident, losses, delays or obstacles to the visit for reasons of acts of God or other acts that do not involve our responsibility, especially regarding the use of tickets purchased through our Site.

SPECIAL OFFERS

 

WHO WE ARE UKUKUS TRAVEL

Ukukus Travel & Adventures embodies the spirit of the "fair and necessary". We are a dynamic and young company dedicated to authentic and efficient travel - always! We invest in routes and programs carefully selected for unbeatable prices. We strive to create a higher level of tourism for all travellers, including tourists and backpackers in both Cusco and in the interior of Peru.

We offer traditional trekking programs including the classic Inca Trail (4D/3N), Salkantay Trek (5D/4N), Inka Jungle (4D/3N), and other alternative trekking options to Machu Picchu. We provide unsurpassed and accessible prices that suit all budgets while offering a safe, reliable and high quality level of service. We are constantly developing and offering new and alternative programs for the lost city of the Incas so we may bring travellers the best and unique experiences! We may not offer a lot of material services – however what we offer, we do well.

Years of experience as both professional tour guides and global backpackers have provided us with a deep understanding of what travellers are looking for. How are we able to accommodate low-budget travellers with high quality services? We are efficient with our services; by investing in the basics, we ensure our guests receive a high-quality, safe, reliable, and no-frills experience. We do not offer fancy or super-luxury experiences, as we would like to ensure that even a 'shoestring backpacker' can partake in our programs. Please visit & explore more our website for information on events, packages and tours in Cusco and Peru! We are Ukukus Travel and we are excited to meet you!

TOURS & TREKS

Treks

inka-trail-to-machupicchu-4daysCLASSIC INKA TRAIL 04 DAY TREK TO MACHUPICCHU

The first day of the trek is relatively easy and serves as training for the days to follow. Travellers are collected early from their hotels (5:00 - 5:30am) and travel by bus, past the picturesque villages of Chinchero, Urubamba and Ollantaytambo, for the 2½ hour scenic trip to kilometre 82 (the start of the trail). Buses normally stop at the town of Urubamba or Ollantaytambo in the Sacred Valley for about an hour to give people the opportunity to have breakfast. Read more...

inka-jungle-tour01INKA JUNGLE TREK TO MACHUPICCHU 04D/04N

This hair-raising, adrenaline pumping tour captures the majestic power of Machu Picchu and fuses it with a variety of extreme sports and unbelievable trekking to give you the most action packed experience you can find. Downhill mountain biking, zip lines, raging rivers, sleeping deep in the jungle, walking along lost Inca trails up sheer cliffs shrouded in clouds before reaching the mysterious and stunning ruins of Machu Picchu, this tour has it all! Read more...

salkantay-tour-trek-in-cusco01SALKANTAY & MACHUPICCHU 05D/04N.

If you are wanting to include an ascent of Huayna Picchu in your visit to Machu Picchu beware that there are new regulations and permits have to be bought in advance. The cost to have a Machu Picchu entrance that includes the permits to climb Huayna Picchu is US$12 extra and you need to indicate yes to this in your web reservation at the time of your booking. Read more...

lares-trek-cusco-tours01LARES TREK TO MACHUPICCHU 04D/03N

This unforgettable and less-travelled hike combines amazing mountain scenery, glacier lagoons, cloud-forest vallies and authentic Quechua textile communities as well as a visit to the Lares hot springs. A wonderful hike offering a unique view into the lifestyles and traditions of the Andean people. The transport leaves Cusco at around 6am (hour to be confirmed). Read more...

Machupicchu full Day

machupicchu-tour-full-day01MACHUPICCHU FULL DAY POROY- A.CALIENTES - MACHUPICCHU – OLLANTAYTAMBO - CUSCO

Day 1: Tour to Machupicchu with a Expedition tourist train. Machupicchu Tour with a Expedition Tourist train with reserved seats. Transfer from hotel approx at 6.30 -6.45 am. Reconfirmed by main office the day before the tour at your checkin. The train ride consists of spectacular views in this wonderful land of the Incas, amazing landscapes of mountains and valleys, Inca farming terraces on both sides of the valley Read more...

tour-cusco-machu-picchu01MACHUPICCHU FULL DAY: CUSCO - OLLANTAYTAMBO - AGUAS CALIENTES - CUSCO

For those really short on time the 1-day by train is the shortest tour available to Machu Picchu while still allowing nearly a full day to visit at the ruins. There are two options depending on which rail company and time schedule you choose.Normally it is not possible to visit Huayna Picchu on the 1-day tour as climbing times are in the morning and conflict with the guided Machu Picchu tour but we have made a package (w/ Peru Rail) to allow for an ascent if there are Huayna Picchu entrances available. Read more...

Machupicchu two day options

machupicchu-by-train01MACHUPICCHU BY TRAIN 02 DAYS / 01 NIGHT OPTION

For those short on time or who simply do not want to trek to Machu Picchu these 2 day train packages are the perfect option for you!You will be picked up in the afternoon from the Ukukus Travel office (departure time will be confirmed in the briefing the evening before departure) and brought to Ollantaytambo by bus where you will have about 1hour to explore the town Read more...

Puno

amantani-tour-uros-taquile-tour01AMANTANI HOME STAY + UROS & TAQUILE 2D/01N

This trip will give you the chance to experience the magnificent Lake Titicaca. Visiting the 3 different islands included in this trip will give you a wide perspective of life in Lake Titicaca. This is for sure one of the best products in rural communitarian tourism in Peru. Amantani Island, place full of living culture. There you see and experience up close the real rural life of Peru and spend time with an authentic local family. You won’t just be an observer. Read more...

taquile-island-full-day01PROGRAM FULL DAY: TAQUILE ISLAND + UROS

If you have only one day to know Lake Titicaca, this is your option. This trip takes you to an encounter with the lake culture & landscapes.The Uros Floating Islands.- On the hearth of the National Reserve Of lake Titicaca , an extence area of reed banks , where you will observe artificial reed platforms inhabited by this ancient ethnic group. It is surely one of the most original ways of life on earth. Some people think them artificial and acting for tourists. But in fact they are authentic, their culture is authentic Read more...

cusco-puno-tour01CUSCO – PUNO BY BUS: SPECIAL SERVICE

Ukukus Travel is proud to offer the Inka Express guided bus tour between Cusco and Puno.
Departure: 7:30am.Visiting: ANDAHUAYLILLAS: It is named the “ sixtina Chapel of America” and to some extent the comparison is correct: This church is one of the most surprising and beatiful examples of the andean popular religious Art.: The church of Andahualillas is a jewerly of the mestizo baroque architecture that was developedin Cusco. Read more...

titicaca-lake-half-day-tour01TITICACA LAKE: HALF DAY TOUR

Short Description The floating islands of Uros are located inside the bay of Lake Titicaca only 14 Km. (9 miles) away from the city (20 to 30 minutes of navigation). The name Uros was used to name a very particular ethnic group that co-existed in Lake Titicaca with the Inkas, Aymaras and possibly with other civilizations. It is believed that the Uros were one of the first ethnic groups populating the Andean region. Read more...

Arequipa

colca-canyon-bus-tou01COLCA CANYON BUS TOUR 02 DAYS / 01 NIGHT

Day 1: Arequipa - Colca Canyon - Chivay, A private bus will pick you up from your hotel between 8am and 8.30a.m taking roughly four hours to the Colca Canyon. The first stop will be at Salinas and Aguada Blanca National Reserve, a place where you can see the famous vicuñas. The second stop is in a restaurant where you can take the opportunity to use the bathrooms and drink a cup of coca tea (good for altitude sickness). Read more...

colca-canyon-trek01COLCA CANYON TREK 02 DAYS / 01 NIGHT

Day 1: Arequipa – Cabanaconde – San Juan De Chuccho – San Galle, We will leave Arequipa very early in the morning, at approximately 3:00am, by bus to Chivay (Cabanaconde). We will arrive at Cabanaconde at around 9.00am for breakfast and a break before preparing ourselves for the beginning of the trek. The first portion of the trail leads us down into the Colca Canyon, descending for approximately 3 hours. Read more...

Puerto Maldonado

ecoadventure03EA 04 ECOADVENTURE: GAMITANA / BRIOLO RIVER 04 DAYS / 03 NIGHTS

DAY 1: Welcome / Reception / MONKEY ISLAND, Upon your arrival in Puerto Maldonado, Peru´s Capital City of Biodiversity, we will welcome you at the airport. Then, we´ll start our program with a visit around the city, on a bus.Afterwards, we will go to Puerto Capitanía, to board a motorized riverboat, and we´ll navigate on the Madre de Dios River. During the journey, we will submerge into a fascinating natural environment, if we are lucky we will witnessRonsocos, Caimans Read more...

puerto-maldonado-ecoparadise01PUERTO MALDONADO ECOPARADISE 05DAYS / 04 NIGHTS

This 5-Day Ecoparadise Tour provides full access to everything that Tambopata has to offer. Day 1– Monkey Island, Upon arrival in Puerto Maldonado guests will be picked up around 12:00 and taken to the port of entry to the Madre de Dios River in Capitania around noon. Sit back and take in the scenery and wildlife as the boat makes its way up the river to the Ecoamazonia Lodge. Upon arrival at the lodge all explorers will be presented with an exquisite welcome drink as you settle into your bungalow and have lunch. Read more...

Manu

manu-tours02CULTURAL ZONE PROGRAM 4 DAYS / 3 NIGHTS - MANU NATIONAL PARK

DAY 01: We leave Cusco early in the morning in one of our vehicles. Approximately midmorning we visit the interesting tombs of Ninamarca, commonly known as “Chullpas”. We continue to Paucartambo, a picturesque Spanish colonial town, and then to the Acjanacu pass, which marks the beginning of the Cultural Zone of Manu Biosphere Reserve. Here, a thick cloak of clouds provides perpetual humidity and makes an ideal habitat for Read more...

manu-tours-reserved-zone01RESERVED ZONE PROGRAM 8 DAYS / 7 NIGHTS PROGRAM – MANU

DAY 01: We leave Cusco early in the morning in one of our vehicles. Approximately mid-morning we visit the interesting tombs of Ninamarca, commonly known as “Chullpas”. We continue to Paucartambo, a picturesque Spanish colonial town, and then to the Acjanacu pass, which marks the beginning of the Cultural Zone of Manu Biosphere Reserve. Here, a thick cloak of clouds provides perpetual humidity and makes an ideal habitat for epiphytic plants such Read more...